GOCLEAN FAQs ( GOCLEAN steamer frequently asked questions )
GOCLEAN FAQs ( GOCLEAN steamer frequently asked questions )
KingKar strives to educate our customers, both potential and current, on the purchase, operation and maintenance of our GOCLEAN steamer products. We have gathered our most frequently asked questions (FAQs) into categories for your convenience. If however you still can’t find an answer to your question, please contact us.
1st, Kingkar will check with the forwarder about the airline or shipping line are available,
2nd, Pay attention to the COVID-19 situations in the country of destination, know the government policies,
3rd, Find reliable export and import agents for customs clearance, consult with customers about the delivery solution, and deliver the machine to customer in safe.
Nowadays the GOCLEAN production lines resumed normal operation, we can arrange for delivery and export in time. When the order quantity less than 5 machines, the lead time within 5 working days; when the order quantity more than 5 machines, the lead time within 20 working days.
Yes, in order to support COVID-19, KingKar group with some special offers to customers before May 2020. Such as a longer Guarantee period, Free spare parts, Free machine,s and so on. For more details, please contact GOCLEAN for more details.
GOCLEAN apply to commercial and industrial using, such as car cleaning and sterilization, office building cleaning and sterilization, hospital cleaning and sterilization, aircraft cleaning and sterilization, restaurant cleaning and sterilization, and so on.
As we know damp-heat sterilization is more effective than dry heat because of its high permeability, some bacteria and viruses cant’ stand high temperatures. The temperature of the steam out from the GOCLEAN machine is around 120℃, which can kill some bacteria and viruses.
Coronaviruses can’t live more than 30 minutes under the environment temperature is 56℃ (132.8℉), the higher temperature with less alive time. Regardless of temperature please follow ChinaCDC guidance for cleaning and disinfection (www.chinacdc.cn). Generally, coronaviruses survive for shorter periods of time at higher temperatures and higher humidity than in cooler or dryer environments. However, we don’t have direct data for this virus, nor do we have direct data for a temperature-based cutoff for inactivation at this point. The necessary temperature would also be based on the materials of the surface, the environment, etc. Regardless of temperature please follow CDC’s guidance for cleaning and disinfection.
GOCLEAN uses high-temperature steam for cleaning and disinfection, the temperature inside of the machine reaches 165℃ to 195℃, the temperature out the steam gun around 120℃.
City distributor: 5 units MOQ and 30 units per year.
Exclusive distributor:14 units MOQ and 100 units per year.
Please download and fill the distributor application form, and send back to us.
Wooden carton/Apply seaworthy packing
- The machine will be covered a air bubble film to avoid damage in transit.
- The machine covered with air bubble film will be firmly fixed to a wooden pallet.
- Putting the fixed machine in a packing container and strong packing will ensure the against any possible damage during transit.
Import regulations and customs tariff and taxes differ greatly per country. For most countries, customs tariff rate is set differently based on the total invoice value, country of origin and HS code (harmonized system code) of imported goods.
For your reference, the HS code for GOCLEAN steam car washer is 84243000. Please consult with your local Customs for more information.
It usually depends on your country and destinations. And which kinds of transportation you choose.
Estimated delivery time via Air : 3 ~ 7 days
Estimated delivery time via Sea : 5 ~ 45 days
KingKar has an extensive network. If there is no distributor in your area, we will work with you to deliver your order to a main port (seaport or airport) in your country.
KingKar does not buy back or sell used machines.
No, we do not lease products or offer financing options currently.
Please contact our after-sales support team ( Service Manager: Ms. Yuki +86 138 7597 4739 Whatsapp, Skype, Viber ) and leave your service requirements by visiting Service Request on our website or calling us directly.
Yes, but we will supply the double easy – broken parts for you to make sure. For the main part, we can ship to you directly within warranty time. We recommended you can consult with your specific after – sales worker first or existence local distributor beforehand. We will suggest you a specific brand or parts you can obtain in your local market to get rid of unapproved parts damaging the machine.
Especially There is warm temperature protection device inside the GOCLEAN steam car washer, the cold weather will not freeze, will not affect the use.
Commonly freeze prevention must be taken under the cold weather circumstances. Remove remaining water from the steam generator after daily use when temperature is very low. Room temperature is perfect for storage.
Somehow machine was left outside and turned out frozen unexpectedly, defrost it first before operating. Detailed information is included in the user’s Manual.
Tap water directly, soft water is better.
GOCLEAN 4.0 Electric Steamer: 550 * 680 * 940 mm
GOCLEAN 6.0 Diesel Steamer: 830 * 670 * 950 mm
14 sets in 20-inch container; 28 sets in 40-inch container
KingKar can supply GOCLEAN steam car washer that is compatible with most of your national electrical voltage and frequency. And also can be customized to your order.
Compared to conventional pressure washers, GOCLEAN steam car washer has very low noise level.
No, GOCLEAN steamer clean cars without chemical, and do not recommend to add it to the tank
First, you can buy a generator to power the machine.
Second, GOCLEAN diesel steamer has the battery version, you can prepare a 48V battery to power the machine when there is no electricity access.
No, never! Just the cost of the steam cleaner and you are free! You simply buy one of our world class vapor steam cleaning systems and you are free to work. No fees, no charges, no hidden costs. All you need is one of our steam cleaners, some water and a pile of common every day terry towels or micro-fiber towels that you can purchase just about anywhere. The rest is up to you.
Generally each car cleaning by GOCLEAN steam car washer only takes 5 liters of water.
Of course, there are many factors to determine water consumption, like automobile size or dirtiness of vehicle, user’s skill, climate condition and others.
When you wash a car: you spray, you stop and wipe and do other things at the period. We have found that a typical wash consumes about 5 liters of water.
Generally 10 minutes around. One of our customers told us: he just took 7 minutes to clean 1 car before.
Cleaning time is up to many aspects:
- which level you want to clean: simple exterior cleaning; exterior & interior together cleaning; 360℃ comprehensive cleaning.
- How dirty the car is
- How well you use the GOCLEAN ( Operator skills )
Most of our customers after get familiar with GOCLEAN machine, clean quick and business goes good. Some customers says they can clean 60 – 120 cars per day, sometimes even more.
GOCLEAN steam car washer with enough high pressure and temperature steam makes car cleaning well. The heat of the pressurized steam helps break down caked-on dirt and grime on vehicle surface very quickly and efficiently. Besides, GOCLEAN steam car washer wet steam can soften dirty things in several second, then you can mop it clean.
The GOCLEAN steam car washer has two kinds of steam: dry & wet. GOCLEAN dry steam focus on car interior cleaning. Using less water to clean the surface, killing the bacterial and remove the bad smell. The dry steam can be dried within minutes.
GOCLEAN steam car washer can support 24 hours non-stop working. Then no waiting time needed between 2 cars cleaning period. GOCLEAN is designed to activate with electricity so the pump automatically to have enough steam ready for wash at any given time.
In general, washing a car only consumes about 2-5 liters water, 2KW/H electricity and about 10 minutes of manpower.
Costs of electricity, water and labor differ greatly per country also will affect the final cost. In end, income will be many times more than cost.
When washing a vehicle using the GOCLEAN steam car washer, the tip of the spray gun is held 10-15 cm away from the surface of the vehicle. At this distance the steam temperature is below 65~85℃ and will not cause damage to the vehicle’s body paint. Steam quickly loosens dirt. During normal washing operations, steam will only make contact with a particular surface for fraction of a second, not long enough to cause damage.
When done correctly it is absolutely safe on both the wax coating and the paint! Just open the GOCLEAN car washer and using a microfiber or terry towel and the power of the steam, wipe the car clean! This method is considered by many to be safer than traditional car washes spinning brushes slapping against and buffing your car.
Do not use steam on radios, speakers, dash board displays or on exposed electrical components. Also avoid leaving hot steam hoses on heat sensitive materials such as vinyl for an extended period of time.
Yes, GOCLEAN steam car washer can quickly and effectively remove brake dust, tough stains, grease, odors and other contaminants from a variety of surfaces without chemicals. Simply hold the steam gun over a particular surface until the contaminants are completely removed.